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Workshop

Setting Goals and Managing Performance

This workshop builds the skills managers need to plan and deliver effective performance management conversations, from setting goals to reviewing progress. Participants start by learning a structured, goal-setting approach and the SMART framework (Specific, Measurable, Achievable, Relevant, Time-bound) to write clear, actionable performance goals. From there, the workshop moves into preparing for and structuring the delivery of a performance review conversation. Throughout, participants practice through short, hands-on exercises—drafting goals and planning talking points—rather than just discussing theory.

3 modules

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1

Performance Reviews: Delivery

0 exercises

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2

Goal Setting

1 exercise · ~10 min

This module covers how to set clear, effective goals as part of performance planning. Participants work through a short goal-setting exercise to practice defining goals that support performance management conversations.

Performance Planning: Goal Setting ~10 min

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3

Performance Planning: Goal Setting

1 exercise · ~10 min

This module teaches participants how to write SMART goals???Specific, Measurable, Achievable, Relevant, and Time-bound???as a foundation for planning and managing performance. Participants practice applying the SMART framework through a short goal-writing exercise.

SMART Goals~10 min

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4

SMART Goals

1 exercise · ~10 min

Performance Review: Preparation~10 min

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5

Performance Review: Preparation

1 exercise · ~10 min

This module covers how to prepare for delivering a performance review conversation. Participants work through a short exercise focused on planning the delivery of a review before practicing the conversation itself.

Performance Reviews: Delivery~10 min

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